Contact
We'd love to hear from you.
Whether you have a question about a product, need help with your order, or just want to say hello — our team is here for you. We're real people based in Dubai, and we respond fast.
💬 WhatsApp (Fastest Response)
Our most popular support channel — chat with us in English or Arabic.
Number: +971566093646 Response time: Usually within 15 minutes during business hours
[Link this to: https://wa.me/971566093646]
✉️ Email
For detailed enquiries, order issues, or business partnerships.
Email: dar-luxe@hotmail.com Response time: Within 24 hours
📍 Location
Dubai, United Arab Emirates
🕐 Support Hours
Sunday – Saturday: 9:00 AM – 11:00 PM (GST) We're available 7 days a week, including holidays.
Common Questions Before You Reach Out
Where is my order? Visit our Track Your Order page and enter your order number or tracking number. You'll see the real-time status of your shipment.
How long does delivery take? UAE: 7–12 business days KSA: 10–18 business days Other GCC: 12–22 business days
Can I pay Cash on Delivery? Yes! COD is available across the UAE and KSA. Just select "Cash on Delivery" at checkout.
Can I return or exchange an item? We accept returns within 14 days of delivery for unused items in original packaging. Check our full Refund & Return Policy for details.
Do you ship internationally? We currently ship to UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.
For Business & Partnerships
Interested in wholesale orders, influencer collaborations, or brand partnerships? We'd love to connect.
Email: dar-luxe@hotmail.com
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We're here because we care.
At Dar Luxe, every customer matters. If something isn't right with your order, tell us — we'll make it right. That's our promise.
